O'Dwyers: Five Things to Remember Before, During and After a Recall

Thinking

O’Dwyers: Five Things to Remember Before, During and After a Recall

April 7, 2021

At some point, every company that produces consumer or commercial products will face questions or a crisis related to the effectiveness or safety of what they sell. While recalls are by definition unexpected, organizations can take steps to shorten their duration and lessen their impact. SVP Mark Paustenbach and VP John Brandt share five things to remember before, during and after an incident with O’Dwyers.