Privacy Policy
Publish Date: July 12, 2024
ROKK Solutions, LLC respects your privacy and is committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies to information we collect on:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
- Through mobile applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
It does not apply to information collected by us offline or through any other means, including on any other website operated by Company or any third party or by any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Please read this policy carefully. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://www.rokksolutions.com, unless otherwise defined in this Privacy Policy.
Information Collection
For a better experience while using our Website, we may require you to provide us with certain personally identifiable information, including your name, email address, phone number, and postal address (“personal information”); information that is about you but individually does not identify you; and/or about your internet connection, the equipment you use to access our Website, and usage details. We collect this information: directly from you when you provide it to us; automatically as you navigate through the Website (information collected automatically may include usage details, IP addresses and information collected through cookies and other tracking technologies); and/or from third parties.
The information we collect on or through the Website may include:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of subscribing to our newsletter or requesting further services. We may also ask you for information when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses), if you contact us
- Your responses to surveys that we might ask you to complete for research purposes
- Your search queries on the Website
We will obtain your personal information for as long as your account is active.
Automatic Data Collection
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website (including pages you visit, time and date of your visit, time spent on pages and other statistics) and/or information about your computer and internet connection, including your IP address, operating system and browser type.
We do not track your online activities over time and across third-party websites to provide targeted advertising and therefore do not respond to Do Not Track (DNT) signals.
The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from you or third parties. It helps us to improve our Website and to deliver a better and more personalized service. The technologies we use for this automatic data collection may include cookies (or browser cookies) or web beacons.
Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you choose to refuse cookies, you may not be able to use some portions of our Website. Unless you have adjusted your browser to refuse cookies, our system will issue cookies when you direct your browser to our Website.
Pages of our Website [and our emails] may contain small electronic files known as web beacons that permit the Company, for example, to count users who have visited those pages [or opened an email] and for other related website statistics.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its content to you
- To provide you with information or services that you request from us
- To fulfill any other purpose for which you provide it
- To carry out our obligation and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
- To notify you about changes to our Website or services we offer or provide through it
- In any other way we may describe when you provide the information
- For any other purpose with your consent
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our affiliates
- To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Rokk Solutions LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Rokk Solutions LLC about our Website users is among the assets transferred
- [To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them
- To fulfill the purpose for which you provide it
- For any other purpose disclosed by us when you provide the information
- With your consent
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request
- To enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Rokk Solutions LLC, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
The categories of personal information we may disclose include:
- Identifiers/contact information and Internet or other electronic network activity information
If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes or to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by checking the relevant box on the form on which we collect your data or by sending us an email with your request to info@rokksolutions.com.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information, including rights to:
- Confirm whether their personal information is processed
- Access and delete certain personal information
- Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose
- Data portability
- Opt-out of personal data processing for: targeted advertising, sales or profiling in furtherance of decisions that produce legal or similarly significant effects
- Either limit (opt-out of) or require consent to process sensitive personal data
The exact scope of these rights may vary by state. To exercise any of these rights please email info@rokksolutions.com and call (202) 280-2007. To appeal a decision regarding a consumer rights request please email info@rokksolutions.com and call (202) 280-2007.
Security
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Website is not intended for children under the age of 13. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features or provide any information about yourself to us, including your name, address, telephone number, email address or any username you may have. In the case we discover that a child under 16 has provided us with personal information without verification of parental consent, we delete that information. If you believe we might have any information from a child under 16, please contact us at info@rokksolutions.com.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. The date the privacy policy was last revised is identified at the top of the page. Thus, we advise you to review this page periodically for any changes. These changes are effective immediately, after they are posted on this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes. If we make material changes to how we treat our users’ personal information, we will notify you [by email to the email address specified in your account/provided to us and/or through a notice on the Website home page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@rokksolutions.com.